Technical Publications Forum 2014 – Melbourne

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ADOBE


Kim Fritsche
Manager, Customer success - Digital Media (Asia Pacific)
ADOBE

Title: Technical Publications, the Starting Point - A Look Beyond ' The Publication'  

 

Abstract: One of the many benefits of creating a publication is the aim to improve operational efficiency and the interaction with a business process.  A thorough understanding of the enterprise requirements, from authoring to analysis, is required to select the right technology to address technical documentation and training.  Smart technical publications systems include the integration of technical documentation and training with procedural rigor, providing an intelligent workflow for an improved user experience.

 

Biography: Kim Fritsche has sixteen years of Information Technology and Service Delivery Management experience.  Working as an Officer with the Australian Army, to textile manufacturing process control systems management, to Retail Systems implementations, both nationally and internationally. Kim has worked with Adobe in the Federal Government sphere for the last two years, assisting customers to gain maximum values from their existing product base and deployment into their environments.